Privacy Policy

This Privacy Policy explains how AurumVerify Private Limited (“AurumVerify”, “we”, “us”) collects, uses and protects personal data when you visit aurumverify.com or contact us about our gold testing and assaying services. We process personal data in line with the Digital Personal Data Protection Act, 2023 and other applicable Indian law.

1. Information we collect

When you submit an enquiry through our website or contact us directly, we may collect:

• Your name, designation and the bank or institution you represent
• Contact details such as phone number and email address
• Location or branch details and the service you are interested in
• Any other information you choose to include in your message

Our website does not use advertising or analytics cookies. Our hosting provider may record standard technical data, such as IP address and browser type, to keep the website secure and available.

2. How we use your information

• To respond to your enquiry and discuss your testing requirements
• To prepare proposals and enter into service agreements with your institution
• To provide, administer and improve our services
• To meet legal, regulatory and audit obligations

We do not sell personal data or use it for third-party advertising.

3. Client and testing information

Information we receive while performing testing for banks and financial institutions — including customer, transaction and sample details — is handled under the confidentiality terms of the relevant service agreement. Access is limited to authorized personnel, and results are shared only with authorized representatives of the institution.

4. Sharing of information

We share personal data only:

• With service providers who help us operate our website and business, under confidentiality obligations
• With the institution on whose behalf testing is performed
• Where required by law, court order or a competent authority

5. Data retention

We keep personal data only as long as needed for the purposes above, or as long as required by law, our agreements with clients, or audit and record-keeping obligations. Data that is no longer required is deleted or anonymized.

6. Security

We use reasonable technical and organizational measures — including controlled access, secure handling procedures and documented record management — to protect personal data against unauthorized access, loss or misuse. No method of transmission or storage is completely secure, but we work to protect your information.

7. Your rights

Subject to applicable law, you may ask us to:

• Access a summary of the personal data we hold about you
• Correct, complete or update inaccurate data
• Erase data that is no longer needed
• Withdraw consent you have previously given
• Nominate another person to exercise these rights on your behalf

You may also raise a grievance with us, and if it is not resolved, with the Data Protection Board of India.

8. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last revised.

9. Contact us

For privacy requests or grievances, contact: